1000’s of AT&T subscribers throughout the US are experiencing an hours-long community outage Tuesday that’s reportedly stopping them from inserting or receiving calls, sending texts, or accessing the web on their iPhones.
iPhone customers started flooding AT&T’s Assist channel on X (previously Twitter) and Downdetector round 2 p.m. PT with complaints of being locked in Emergency SOS through Satellite tv for pc mode. Each time iPhone customers do not have mobile service or Wi-Fi, they’re going to see an SOS within the nook of their iPhone, indicating that they will use Emergency SOS through Satellite tv for pc to get emergency assist.
Learn extra: If Your iPhone Is Caught in SOS Mode, Here is What You Ought to Do
AT&T blamed the outage on a software program concern and stated it’s engaged on an answer.
“We’re working to handle a software program concern that will have an effect on the power of a restricted variety of our clients to hook up with our wi-fi community,” AT&T stated in a press release. “Holding our clients linked is our highest precedence, so we recognize their endurance as we work to resolve this concern.”
The SOS mode is a function that Apple unveiled in 2022 that enables customers to get in touch with emergency providers and share their location with them, even when they do not have mobile community service. Emergency SOS through Satellite tv for pc, which is obtainable on iPhone 14 and newer telephones, has been important for serving to individuals stranded attain emergency providers with no telephone sign. Final yr, it helped a couple trapped of their automobile in the course of the wildfires in Maui.
Apple did not instantly reply to a request for remark.
